Customer Testimonials

 

five star review
“I’d like to express our thanks to your installers for an EXCELLENT job! The guys were all very professional, polite and courteous. The new furnace is AWESOME! I’ve never been this comfortable in this old house before! No rattles, cracks, pops, squeals, bangs, etc like that old junk we had, and the temperature variance is GONE! Thanks to you All!”

five star review
“Just finished a service call with your technician, Brian. This is the second time Brian has come and fixed issues for us. Brian is very knowledgeable and always finds the best lest expensive fix. I am comfortable with the your service and appreciate the quality of your employees. Given this second time with the same results (I’m pleased) – you have earned a place on my fridge for your service phone number. I would recommend your service to anyone who would ask. Thanks for the quick response.”

five star review
“The installers were very courteous and very careful not to track dirt into the house. They were also knowledgeable about the product.”

five star review
“Although your representative had promised this superior comfort, I was still skeptical. Now after just four months under this competitively priced and professionally installed system, I am a believer. It’s great to be able to work comfortably in my home office or just snuggle on the couch without having to ‘bundle up.’”

five star review
“I am writing you this email to let you know that the installation of our new furnace/air conditioner was done to top perfection…the job done by the installers was outstanding. In this day and age that can not be said for a lot of things that are done nowadays, but you should be extremely proud that you have such installers that take a great pride in their workmanship…As one of your customers I greatly appreciate that kind of caring for the customer. Again, a ‘tip of the hat’ for a job well done.”

five star review
“Installers made no attempts to cut corners or take shortcuts; we feel we got just what we expected from a hometown company. Excellent job!”

five star review
“It is always easy to get in touch with Roy and Josh. Very knowledgeable. Very good on follow through. We have a lot of confidence in the company and would use you again.”

five star review
“In less than 24hr my HVAC was back up & running during the recent peak temperature days. I’m greatly impressed with the fast response and quality of service , and above all for the technical knowledge, kindness and professionalism shown by Jared. 1000 points for you guys. I highly recommend this company.”

five star review
“I chose this company to install the furnace, because of the NATE certification and the feeling that they genuinely cared that we got the right product to fit our needs.”

five star review
“I love being apart of the Hauser Family. I work for Two Men and A Truck in West Chester and they have been nothing but friendly and helpful. Every time I call there everybody is so nice and willing to help. They always make a way to get us fixed as quick as possible. Thank you for being such a great company and being so involved in our community, it does not go unnoticed.”

five star review
“Hauser Air has been a pleasure to work with. The entire staff from technician, sales, and installation crew have been knowledgeable and friendly. I would definitely recommend them.”

five star review
“Our old heat pump quit, and we received estimates from three companies. Hauser was clear, straightforward, and didn’t play games. They put in our new system, and we’re happy with the results. To top it off, Hauser initiated an application to Duke Energy, such that we received a Smart Saver reward from Duke. Thank you Hauser!”

five star review
“They had someone out the 1st day I called and had it fixed by the 2nd. Michael was very helpful kind considerate and knowledgeable on all things air conditioner. He also even help[ed] me learn how to work my ceiling fan in the great room while he was fixing the air conditioner!”

five star review
“Timely, professional, honest and easy to deal with; Hauser is, by any measure, not only the best HVAC company I have ever dealt with but one of the best contractors period. I wish all contracting businesses were more like Hauser. I will always remain a customer.”

five star review
“Very pleased with our repairs. Josh was absolutely fabulous. He responded very quickly and spotted the problem right off the bat. He was very polite and explained things thoroughly.“

five star review
“If I could give them 6 stars I would! It is rare to find exceptional service companies these days, but, Hauser is an EXCEPTIONAL Service company. Every experience I’ve had with Hauser from the service techs to customer service has been outstanding. I can assure you will not be disappointed with the quality of service or the price!“

five star review
“I appreciate the salesperson and installers being so neat. They wore shoe covers and used sheets to cover. Thanks so much!”

five star review
“Our air conditioning had been out since the Friday before a long holiday weekend, and the soonest they could get the part needed was Tuesday. Matt arrived a lot sooner than originally quoted which was great- our house was over 85 degrees inside and it was really hard on us and our 2 year old and newborn! Matt was really nice and worked very quickly and efficiently to get our ac running again. Thank you again to all involved!!”

five star review
“I had called then before and they serviced my air conditioner which went great and I just had them come back and they totally replaced my furnace and did a great job. The two men who did my furnace were very nice and did a great job and left like they never were here. Thanks again!!”

five star review
“We have used Hauser Air since our addition was done in 1997 with great results.”

five star review
“Great company. Unfortunately in May, our AC went out. We called Hauser for an estimate. They were thorough, honest, fair and gave us multiple choices within our price range. They came the next week and installed the whole system in less than 6 hours. Great experience. Would do business with them again!”

five star review
“I had a pipe freeze and burst, which led to water getting into the basement and the furnace not working. Hauser was not only able to come out the same day, but got it working again! Josh was my technician, and did a great job of keeping me informed on the steps he was taking along the way, and a ballpark cost estimate to go along with the next step. He was quick and efficient, and was the bright spot in what otherwise was a pretty dramatic day. Thanks Hauser!”

five star review
“Amanda did an excellent job in presenting options for me and resolving my questions very quickly. The installation was well done and the area was left very clean.”

five star review
“I had Hauser install a humidifier on our furnace in October 2017, as well as a UV light filter. Our air quality has been absolutely fabulous since then. And we had zero missed days of school or work from illness – the UV filter is AMAZING.”

five star review
“I have long been impressed by Roy Hauser’s honest, integrity and dependability. These traits appear to have carried over to his employees.”

five star review
“We have used Hauser for over 12 years. There was an issue with our Carrier central air unit after a year or two. While the particular piece was under warranty, Roy Hauser called personally and said they were going to replace the whole thing as our system was brand new. We have always been pleased with their service. I recommend Hauser to all of our friends and coworkers. They are friendly and dependable.”

five star review
“Every person with whom I interacted with in your company had excellent customer service skills. The installers were efficient, polite, neat and helpful. My HVAC system is working beautifully! Thanks.”

five star review
“We needed to replace our AC and Furnace and after meeting with three companies, we felt that Hauser was the best option. I was very happy with the service provided as I asked a million questions of my salesperson Bill before we placed an order and the installers were very professional and left the space better than when they arrived.”

five star review
“I have NEVER been disappointed with Hauser’s service, price, or timeliness!”

five star review
“What a great experience I had when Hauser replaced my 24 year old HVAC system with a new system last week. Every person I had contact with from the office, sales and installers were pleasant and professional. They do quality work! I would recommend them to all my friends and neighbors and will continue to use them as needed in the future. Thank you for a job well done.”