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Cookies with Santa and Howie

‘Tis the season to grab the family and enjoy cookies with two holiday pals: Santa Claus and Howie the Bear! All are welcome to this timeless annual tradition held at our West Chester offices on the evening of December 12. Please feel free to call us at 513-777-7979 with any questions about this festive Christmas event.

Effects of Excessive Snow on Heat Pumps

snow on heat pumpDue to recent snowfall and more expected, we wanted to pass along a few tips for our customers who own heat pump systems.

Tips for Heat Pumps in Snow and Icy Conditions

1. Heat pumps draw air from the areas surrounding them (all four sides of the outdoor unit). It is important to clear these areas of snow and ice build up in order to allow air to freely reach the heat pump. This will allow the heat pump to operate as efficiently as possible and will alleviate strain on the heat pump.

2. If possible, the space (air gap) between the heat pump and the plastic or concrete pad that the unit itself sits on should be cleared of snow to allow for drainage.

3. Generally speaking, most heat pumps discharge air in an upward direction from the top of the unit. It is important to make sure that this area is clear of snow and ice to allow air to easily discharge (this is the air that is being drawn from the sides of the unit.

4.  DO NOT attempt to forcefully remove ice build up from any part of the heat pump. If you cannot remove snow or ice easily with a broom or brush, do not try to pry or chisel ice from the unit. Doing so could cause severe or irreparable damage to the heat pump.

5. If your heat pump is located in an area that is subject to exposure to melting snow and ice (such as underneath an overhang or gutter that may be frozen), check the unit repeatedly to ensure that ice has not built up inside the heat pump.

6. If you cannot clear the heat pump of snow and ice for any reason, switch the system to “Emergency Heat” at the thermostat. This will turn the heat pump off and engage electric resistance heaters that are located inside in order to provide heat for your home.  This is a more expensive mode of operation for a heat pump system, so we do not advise continuing in this mode for more than a few days. If at that time, the snow and ice around the heat pump has not melted, feel free to schedule a service call with Hauser Air and a technician from our service team will be happy to assist you.

Stay safe out in the snow! We’ll be here to keep you comfortable when you return inside.

Cookies with Howie & Santa!

You know it’s the holiday season when two of your favorites are together again: Howie the Bear and Santa Claus! Come all – young and old – to this timeless annual tradition held at our West Chester offices. Please feel free to call us at 513-777-7979 with any questions about this festive Christmas event.

cookies with howie and santa

Do I Need a Furnace Tune-up?

vip with tuneup

Click image above for more info on our VIP Membership service plans!

Every year at about this time, you probably receive several direct mail pieces from every different Cincinnati area heating and cooling company telling you to schedule a furnace tune-up or a coupon for one. But what many companies fail to tell you (and the reason most of those offers are ignored) is exactly why a furnace maintenance is essential.

At Hauser Air, we won’t sell you something you don’t need. So here is a list of a few of the reasons an annual tune-up is so important to the efficiency of your furnace and the safety of your home.

  • Ensures proper airflow – During the furnace tune-up, the heating technician should check your heating system to ensure it is receiving the proper airflow- Restricted or limited airflow places an unnecessary strain on your furnace that can lead to increased repairs and a shortened lifespan.
  • Keeps you safe – Furnaces burn fuel to produce heat. This combustion process must be precise to maintain efficiency and safety. Even a small problem can lead to gas leaking into your home or dangerous carbon monoxide levels. Don’t take a chance with the health and safety of you and your family.
  • Reduces repairs – Every winter, we receive calls from customers with heating problems that could have been easily prevented with regular maintenance. A furnace tune-up not only includes cleaning that keeps your furnace running efficiently, but it also catches small problems before they turn into major repairs.
  • Saves time – Getting a VIP furnace tune-up, before the weather is cold, is much more convenient than waiting for a repairman during the winter in a cold home without heat. It is also cheaper.
  • Improves energy efficiency – A furnace tune-up should include the cleaning and inspection of the furnace burner and heat exchanger. In addition to ensuring safe operation, this will keep your furnace running efficiently all winter.
  • Maintains manufacturer’s warranty – If your furnace or heat pump is under a manufacturer’s warranty, it is especially important for you to get an annual furnace tune-up. Most manufacturers stipulate that their warranty becomes void if the heater is not regularly maintained. A furnace tune-up can satisfy that requirement and maintain your warranty.

All of these benefits of a furnace tune-up boil down to two things: keeping you safe and saving you money. For more information or to schedule your furnace tune up, please call one of our product specialists at (513) 777-7979.