Category Archives: Tips & Recommendations

My AC is Leaking Water – What Should I Do?

When your AC unit starts leaking water, it should be a cause for concern. Not only can a leaking air conditioning unit be a sign of a system problem, but it can also lead to costly damage to your home if not promptly addressed.

If your AC is leaking water, don’t ignore it! While it is never a bad idea to contact an AC repair expert in these situations, if you are a ‘do-it-yourself’ type of homeowner, you can try to investigate the problem on your own. Sometimes AC water leaks can be addressed without a service call. Always exercise extreme caution, however, so as to ensure your own safety and avoid causing further damage to the AC unit.

Common Reasons Why an AC is Leaking Water

Before trying to figure out why your AC is leaking water, let’s consider some common causes for air conditioning system leaks:

Clogged Drain Line – Oftentimes an AC unit leaks water because it has a clogged drain line. Dirt, dust, and algae can accumulate in the drain line, causing a blockage that prevents the condensate from draining properly.

Frozen Evaporator Coil – When the AC evaporator coil becomes frozen due to restricted airflow or low refrigerant levels, it can eventually thaw and lead to excess water dripping from the unit.

Improper Installation – Poorly installed AC units may not be properly leveled, leading to uneven condensate drainage and leaks.

Dirty Air Filter – A dirty air filter can restrict airflow, causing the evaporator coil to freeze and subsequently drip water.

Refrigerant Leaks – Low refrigerant levels can result in temperature fluctuations and excessive condensation, leading to water leaks.

Cracked or Damaged Drain Pan – The drain pan underneath the evaporator coil can become cracked or damaged over time, causing water to leak out.

What to Do When Your AC is Leaking Water

Before investigating why your AC is leaking water, turn the system off. This will prevent further damage and potential electrical dangers. Also, check for electrical hazards, such as exposed wires or sockets near the leaking area. Keep in mind, also: by doing some of this work yourself, you could be voiding a manufacturer’s warranty. If you’re unsure about anything, it’s best to contact a professional technician.

Before you begin your inspection, you will also need to safely remove any water that has collected around the AC unit. You can use towels, a wet-dry vacuum, or a mop to do this. Once the area is prepared, follow these investigative steps:

1. Inspect the Drain Line
Check the drain line for clogs. If you find a blockage, you can attempt to clear it by using a wet-dry vacuum or a long, flexible brush. Be cautious not to damage the drain line.

2. Change the Air Filter
If your air filter is dirty or clogged, replace it with a new one to ensure proper airflow.

3. Wait for the AC to Thaw
If the evaporator coil is frozen and near the water you’ve noticed, let the unit thaw completely before turning it back on. This may take several hours.

4. Monitor the System
After addressing the issue, turn the AC back on and monitor it closely. If the problem persists, or if you suspect a refrigerant leak or a damaged drain pan, it’s best to contact a professional HVAC technician for further diagnosis and repair.

Prevent Future AC Leaks with Proper Maintenance

Avoid problems with your AC leaking water in the future by following these tips:

  • Keep the area around your AC unit clean and free from debris to promote proper airflow.
  • Change your air filters regularly, as recommended by the manufacturer or HVAC technician.
  • Ask your Hauser technician about a condensate pump to help with proper drainage, especially if your AC unit is located in a basement or crawlspace.
  • Consider investing in a Hauser Air Pro service plan, which includes maintenance checks to ensure that your system is in good working order.

Regular maintenance and prompt action when leaks occur can help keep your AC system running efficiently and prevent costly damage to your home. While some minor leaks can be addressed by homeowners, if your AC is leaking water consistently, the issue may be more complex and best left to a professional HVAC technician. The Hauser Air team is here to serve your air conditioning system needs in the Greater Cincinnati area. Contact us to request an appointment.

What to Do When Your AC is Not Blowing Cold Air

Most would agree, one of summer’s greatest pleasures is stepping into a cool space after hours of fun in the sun. But what happens when you discover your AC is no longer blowing cold air? It is easy to panic, but before you do, there are several troubleshooting steps you can take to diagnose and potentially resolve the issue. The following are some easy suggestions for what to do when your AC is not blowing cold air.

Check the Thermostat Settings

Start with the simplest possible problem. Make sure your thermostat is set to the cooling mode and the desired temperature is lower than the current room temperature. Sometimes, the problem is as simple as incorrect thermostat settings.

Ensure the Air Filter is Clean

A clogged or dirty air filter can significantly reduce your AC’s efficiency. A compromised filter restricts airflow, making it difficult for your system to properly cool the air. Make it a habit to replace your air filter regularly. Check it and replace if needed every one to three months, depending on usage and the type of filter you have.

Clean the Condenser Coils

The condenser coils are usually located in the outdoor unit of your air conditioning system. Dirt, debris, and grime can build up on these coils over time and impede heat transfer and hinder the unit’s ability to cool the air. You can clean the condenser coils with a gentle spray from your garden hose, however, if they are not readily accessible, cleaning them should be left to a professional.

Check for Refrigerant Leaks

If your AC is not blowing cold air, it could be due to low refrigerant level. The refrigerant in your system is what absorbs and releases heat. While refrigerant levels in the system should not diminish over time, if there is a leak somewhere in the refrigerant lines, the system may not have enough coolant to produce cold air. If you suspect a refrigerant leak, contact a licensed HVAC technician to locate and repair the leak and recharge the system with the correct amount of refrigerant.

Examine the Evaporator Coils

The job of your air conditioning system’s evaporator coils is to absorb heat from the indoor air. Over time, these coils can become dirty or frosted, reducing their ability to absorb heat. If you notice ice or frost on the coils, turn off the AC and let them thaw. Contact a professional to come check out your unit.

Ensure Proper Airflow

Blocked or restricted airflow can affect your AC’s performance. Check that there are no obstructions around the indoor and outdoor units, like furniture, curtains, or debris. Additionally, make sure all vents and registers are open and unblocked to allow proper air circulation.

Test the Capacitor and Compressor

Faulty capacitors or compressors can also be a reason why your AC is not blowing cold air. These components are best evaluated and repaired by a qualified technician. If you suspect an issue with either, it’s time to call for professional help.

Regular Maintenance

Prevention is key when it comes to maintaining your AC’s performance. Schedule regular maintenance checks with a professional HVAC technician to keep your system running smoothly. They can identify and address issues before they become major problems. The best way to stay ahead of potential problems with your air conditioning is through a preventive maintenance plan.

Knowing what to do when your AC is not blowing cold air is critical – especially during the hottest days of summer. Many common issues can be resolved with some basic homeowner troubleshooting. If you are unsure about performing the checks listed above on your own, or if you run through them and are still having problems, consult a qualified HVAC technician who can diagnose and perform AC repair services properly.

The Hauser Air team is here to serve your air conditioning system needs in the Greater Cincinnati area. Contact us to request an appointment.

6 Ways to Cut Energy Costs in Your Home

Winter solstice is here! During this season, most homes experience increased energy bill costs due to keeping it warm. There are many ways to keep those prices down. Check out five ways that Hauser Air is heading into the New Year with a new peace of mind and better understanding of how to save energy in your home.
  • 1. Fix air leaks around your home by using foam inserts, weather stripping, and caulk.
  • 2. Forming quick and easy habits can go a long way. Take shorter showers and turn off all electricity when leaving a room.
  • 3. Remember to change your furnace filter every 3 months; this could save you more money than you think!
  • 4. Unplug battery chargers, TVs, and other appliances when not in use. They use energy constantly. If unplugging your TV isn’t an option, adjust the energy saver setting when not in use.
  • 5. Insulation reduces heat gain in the summer and heat loss in the winter. Save hundreds a year by insulating attics, exterior walls, under floors, heat ducts and hot water pipes.

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What Are the Benefits of Keeping Your Equipment Maintained?

  • We catch potential issues and breakdowns BEFORE they happen
  • Documented maintenance will validate manufacturer warranties
  • Peace of mind when verifying safe operation of your equipment
  • One year warranty on all repairs
  • 30 day operation guarantee. If your units breaks down with 30 days of your tune-up you do NOT pay any trip charges.

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Service Your Air Conditioner for Summer

HVAC Tune up in process

Summer weather always brings in the heat, and one of the most important steps you can take as a homeowner is scheduling your seasonal air conditioning equipment servicing appointment. That’s where Hauser Air comes in to assist! Preventive maintenance, like changing air filters, cleaning ducts, and inspecting for warning signs, will keep your cooling system running at peak efficiency, potentially saving energy and lowering your cooling bills.

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Cooling Season Tips

Air Conditioning season is upon us! As the Service Manager of Hauser Air, I would like to provide you with some tips to make sure your cooling system stays functional and efficient, while answering some common questions.

Here are some quick tips to help your cooling system perform at its best this season:

    • Have a set date for checking and changing your air filter. A dirty filter can cause a multitude of damages both to the system and your home. To learn more about changing your filter, please check out our short video: Why Change Your Furnace Filter?.
    • Schedule regular maintenance. This will ensure you maintain your manufacturer supplied warranty as well as keep the unit running efficiently. According to, cooling your home accounts for 13% of the energy used by your household. Air Conditioning and Heat pump units have fine fins and coils that need to be cleaned yearly, preferably before the cooling season. Cleaning your cooling unit allows it to run more efficiently, in turn saving your family money this summer.


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Question: Why should I get an A/C Tune-up?

service manager Jim Webster

Hauser Air service manager, Jim Webster, has the answer!

This month’s question: “Why should I get an air conditioning tune-up?” is answered by our service manager, Jim Webster.

Jim’s answer: It depends on your needs and concerns. I like to look at my options using a pros and cons list, so I will provide that as follows…


  1. A clean coil equals $$$ saved both on life span of the system and conserving energy.
  2. Allows a professional to see your system and provide answers for any questions.
  3. Continued tune-ups allows us to give you an idea of the life left in all the components of the system. Which can allow time to financially prepare for any issues that may arise and hopefully keep you from an outage situation.
  4. Helps maintain factory warranties to assure that all repairs are made to their specifications.
  5. Provides peace of mind for the customer that the system is prepared during peak usage.
  6. Evaluation of the coolant level to help maintain peak operating performance.


  1. Cost of maintenance, although the money saved is worth the money spent.
  2. Scheduling, although our scheduling staff can generally meet your needs.

Thanks for the helpful info, Jim! It’s the perfect time of year for an air conditioning tune-up. Go ahead and schedule yours. To book your A/C tune-up, call a friendly Hauser Air representative at 513-777-7979 or contact us today!

Effects of Excessive Snow on Heat Pumps

snow on heat pumpDue to recent snowfall and more expected, we wanted to pass along a few tips for our customers who own heat pump systems.

Tips for Heat Pumps in Snow and Icy Conditions

1. Heat pumps draw air from the areas surrounding them (all four sides of the outdoor unit). It is important to clear these areas of snow and ice build up in order to allow air to freely reach the heat pump. This will allow the heat pump to operate as efficiently as possible and will alleviate strain on the heat pump.

2. If possible, the space (air gap) between the heat pump and the plastic or concrete pad that the unit itself sits on should be cleared of snow to allow for drainage.

3. Generally speaking, most heat pumps discharge air in an upward direction from the top of the unit. It is important to make sure that this area is clear of snow and ice to allow air to easily discharge (this is the air that is being drawn from the sides of the unit.

4.  DO NOT attempt to forcefully remove ice build up from any part of the heat pump. If you cannot remove snow or ice easily with a broom or brush, do not try to pry or chisel ice from the unit. Doing so could cause severe or irreparable damage to the heat pump.

5. If your heat pump is located in an area that is subject to exposure to melting snow and ice (such as underneath an overhang or gutter that may be frozen), check the unit repeatedly to ensure that ice has not built up inside the heat pump.

6. If you cannot clear the heat pump of snow and ice for any reason, switch the system to “Emergency Heat” at the thermostat. This will turn the heat pump off and engage electric resistance heaters that are located inside in order to provide heat for your home.  This is a more expensive mode of operation for a heat pump system, so we do not advise continuing in this mode for more than a few days. If at that time, the snow and ice around the heat pump has not melted, feel free to schedule a service call with Hauser Air and a technician from our service team will be happy to assist you.

Stay safe out in the snow! We’ll be here to keep you comfortable when you return inside.

Do I Need a Furnace Tune-up?

vip with tuneup

Click image above for more info on our VIP Membership service plans!

Every year at about this time, you probably receive several direct mail pieces from every different Cincinnati area heating and cooling company telling you to schedule a furnace tune-up or a coupon for one. But what many companies fail to tell you (and the reason most of those offers are ignored) is exactly why a furnace maintenance is essential.

At Hauser Air, we won’t sell you something you don’t need. So here is a list of a few of the reasons an annual tune-up is so important to the efficiency of your furnace and the safety of your home.

  • Ensures proper airflow – During the furnace tune-up, the heating technician should check your heating system to ensure it is receiving the proper airflow- Restricted or limited airflow places an unnecessary strain on your furnace that can lead to increased repairs and a shortened lifespan.
  • Keeps you safe – Furnaces burn fuel to produce heat. This combustion process must be precise to maintain efficiency and safety. Even a small problem can lead to gas leaking into your home or dangerous carbon monoxide levels. Don’t take a chance with the health and safety of you and your family.
  • Reduces repairs – Every winter, we receive calls from customers with heating problems that could have been easily prevented with regular maintenance. A furnace tune-up not only includes cleaning that keeps your furnace running efficiently, but it also catches small problems before they turn into major repairs.
  • Saves time – Getting a VIP furnace tune-up, before the weather is cold, is much more convenient than waiting for a repairman during the winter in a cold home without heat. It is also cheaper.
  • Improves energy efficiency – A furnace tune-up should include the cleaning and inspection of the furnace burner and heat exchanger. In addition to ensuring safe operation, this will keep your furnace running efficiently all winter.
  • Maintains manufacturer’s warranty – If your furnace or heat pump is under a manufacturer’s warranty, it is especially important for you to get an annual furnace tune-up. Most manufacturers stipulate that their warranty becomes void if the heater is not regularly maintained. A furnace tune-up can satisfy that requirement and maintain your warranty.

All of these benefits of a furnace tune-up boil down to two things: keeping you safe and saving you money. For more information or to schedule your furnace tune up, please call one of our product specialists at (513) 777-7979.